Privacy Policy

We collect personal data that you provide directly to us when registering an account, submitting a dealer application, initiating a transaction, or contacting our support team. This may include your full name, email address, phone number, country of residence, company name, trade licence number, and signatory identity details.

We also collect data automatically through your use of the platform, including IP address, browser type, device identifiers, pages visited, search queries, and time spent on the platform. This data is collected via cookies and similar technologies.

We use your personal data to operate and improve the platform, process transactions, verify dealer identities, communicate with you about your account and transactions, and provide customer support.

We may use aggregated and anonymised data for analytics, platform improvements, and reporting. We do not use your personal data for automated decision-making that has legal or similarly significant effects on you without your explicit consent.

We use your email address to send transactional messages, account notifications, and — where you have opted in — platform updates and announcements.

We do not sell your personal data to third parties. We share your data only as necessary to operate the platform, including with:

- Escrow service providers to facilitate and process transactions - Identity verification services for dealer onboarding - Cloud infrastructure providers for platform hosting and storage - Analytics providers on an anonymised basis

All third-party service providers are contractually bound to protect your data and use it only for the purposes for which it was shared. We may disclose your data if required by law, court order, or governmental authority.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security reviews.

Passwords are never stored in plain text. All authentication is handled via industry-standard protocols. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable data protection law.

Subject to applicable law, you have the following rights regarding your personal data:

- Access: You may request a copy of the personal data we hold about you. - Rectification: You may request correction of inaccurate or incomplete data. - Erasure: You may request deletion of your data subject to our legal obligations. - Restriction: You may request that we restrict processing of your data in certain circumstances. - Portability: You may request a machine-readable copy of data you have provided to us. - Objection: You may object to processing based on legitimate interests.

To exercise any of these rights, please contact us through the platform's support system. We will respond within 30 days.

We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage. Essential cookies are required for the platform to function and cannot be disabled. Analytics and preference cookies may be managed through your browser settings.

By continuing to use the platform, you consent to our use of cookies in accordance with this policy.

For any privacy-related enquiries, data subject requests, or concerns, please contact us through the support section of the platform. We are committed to resolving any concerns promptly and transparently.

If you are located in a jurisdiction with a data protection authority, you also have the right to lodge a complaint with that authority if you believe your data has been processed unlawfully.